QUESTIONS TO ASK YOUR VEEAM CLOUD CONNECT PROVIDER
WHO IS LOOKING AFTER MY DATA?
1.    Are you running your own infrastructure, network, network security & server infrastructure to deliver this backup service

2.    Can I visit the datacentre where my data will be stored, and see the systems/hardware being used

3.    Will  your own company staff provides this tour and can you discuss in depth how your systems function

4.    Will it always be your own staff managing this function or will you subcontract / outsource the critical handling of my data

5.    If you are reselling a Cloud Service, how many layers are there between you and the party running the actual Veeam Cloud Connect service

6.    Who will my contract be with
LOCATION
7.    Will my data be stored in the UK?(England, Scotland, Wales, or Other)

8.    Will my data be sent outside of the UK

9.    Can I have the address of the Datacentre location facility?

RECOVERY
10.    If I need to recover 5TB how will that work?
a.    My systems are down and I can’t wait 5 days to recover the data across the WAN. How will you recover my data quickly?  
b.    What are your charges to help me in this scenario?

11.    When I need to restore, how much bandwidth can you make available to me
SECURITY
12.    Who within your company has access to the datacentre?
a.    What roles do they perform?
b.    How do you log their activity?

13.    Describe the firewall technology you use to protect your points of entry into your datacentre

14.    We will be sending our Data Encrypted to you?
a.    How will this affect your back end storage growth?
b.    What implications will it have for the data we restore?
c.    Are there any implications for recovery?
MONITORING & PROCESSES
15.    What’s your process for monitoring the health of the underlying disks holding the backups?
a.    How can I be sure